General Delivery Information
Where We Deliver To
We offer fast, efficient home delivery throughout the UK.
Standard delivery is free for most orders £50+ to selected locations. We also offer next day and weekend delivery options to selected locations.
Unfortunately, we cannot offer free standard delivery, or next day or weekend delivery to the following areas:
Channel Islands, Isle of Man, Jersey, Northern Ireland, Republic of Ireland, or to the following postcodes: AB31-56, FK17-21, HS1-9, IV1-63, KA27-28, KW1-17, PA20-78, PH15-50, ZE1-3
Our Delivery Times & Costs
| Delivery Type | Delivery Time | Cost |
|---|---|---|
| Standard Delivery Up to £49.99 (Exclusions apply) | 2-5 Working Days | £3.95 |
| Free Standard Delivery £50+ (Exclusions apply) | 2-5 Working Days | FREE |
| Deliver to a Collection Point (Exclusions apply) | 1 Working Day (Order must be placed before 1pm Mon - Thurs) | £4.99 |
|
Next Day (Exclusions apply) |
1 Working Day (Order must be placed before 1pm Mon - Thurs) | £6.95 |
|
Standard Royal Mail - Spare Parts up to £15
|
Up to 5 Working Days (excluding Sundays) |
£3.50 |
|
Saturday / Sunday Delivery (Exclusions apply) |
Saturday / Sunday Only (orders must be placed before 12pm on Friday) | £7.95 |
Standard Delivery below £15 for:
|
2-5 Working Days |
£5.50 (+ Custom Fees For ROI) |
Standard Delivery £15+ for:
|
2-5 Working Days |
£15 (+ Custom Fees For ROI) |
We charge the necessary postage fee in order to cover our own courier service fee, labour and packaging materials. This continues the assurance that the goods you have ordered from us are delivered to you securely and with optimum service.
If you do not receive your item within the timeframes stated, your order may be slightly delayed. Please allow for a full 7 days to pass before contacting our consumer care team.
Our Delivery Services
Your Delivery Confirmation
After receiving your order confirmation, you will receive 2 separate emails or text messages from us and our courier with your delivery information. To aid in the identification of the communication related to your purchase from this website, the email or text message will appear as ‘Meyer Group Ltd'.
Tracking
You are able to track your item’s delivery process using the tracking code provided by our courier.
Your Delivery Day
Your courier will send you an email or text message on the day they plan to deliver.
Management of your Delivery
You can manage or adjust your delivery information and options from the courier website or app up to a certain point in your parcels journey, where you may be presented with the following options::
- Choose an alternative delivery date
- Change the delivery address (subject to additional charges if new address is out of area)
- Opt to be left with specified neighbour
- Opt to be left in specified safe location
For more information, please visit our FAQs